Delete your ShutUp account
You can delete your account and your data yourself, at any time, inside the app.
In the ShutUp app
- Open ShutUp and tap the menu (three dots), then Security & logins.
- Scroll to the bottom and tap Delete my account.
- Enter your password and tap Delete forever.
The deletion happens immediately and cannot be undone.
What is deleted
- Your profile (name, username, about, photo), mobile number and email
- The messages you sent, and your one-to-one chats
- Your statuses, contacts, reminders, blocked list and linked devices
- Photos, voice notes and files you uploaded, and your chat backup
What stays
- Groups you were in remain for the other members. If you owned a group, another member becomes its owner.
- Messages in a group are encrypted; the ones you sent are deleted with your account.
Can't open the app?
Contact the app owner using the contact details on the ShutUp page in Google Play, and ask for your account to be deleted. We will ask you to confirm it is yours first.