ShutUp privacy policy

Applies to the ShutUp app (Android) and the ShutUp website. Last updated: 30 October 2026.

In short: your messages are end-to-end encrypted, so only you and the people you chat with can read them. We do not sell your data and we show no ads.

What we collect

Account details: username, display name, mobile number, email address, date of birth, and your password (stored only as a one-way hash).
Profile: the photo, "about" text and appearance settings you choose.
Messages and files: messages, photos, voice notes and files you send are encrypted on your phone before they leave it. The server stores only the encrypted form so it can deliver it and keep your history.
Contacts you add inside the app, your blocked list, statuses, reminders and chat backup (the backup is encrypted).
Sign-in activity: the device name and time of your sign-ins, shown to you under Security & logins so you can spot a login that is not yours.
Location: only when you choose to share your location in a chat.
Camera and microphone: only during calls, voice messages, photos you take, and QR scanning.

How we use it

To create your account, sign you in, and deliver your messages and calls.
To send one-time codes to your mobile number or email to verify it.
To protect the service (for example, limiting repeated attempts).

We do not use your data for advertising and we do not share it with third parties, except the service providers that deliver one-time codes and, if you use the AI chat feature, the AI provider that answers your request.

Notifications

The app shows notifications for new messages and calls. You can turn them off in your phone settings.

Your choices and your data

You can edit your profile at any time.
You can delete your account and your data yourself, immediately, in the app: menu → Security & logins → Delete my account. See how account deletion works.
You can sign out other devices under Security & logins.

Children

ShutUp is not meant for children under 13, and we do not knowingly collect their data. If you believe a child has an account, contact us and we will remove it.

Security

Connections to our servers use HTTPS. Message content is end-to-end encrypted. No system is perfectly secure, so keep your password private.

Changes

If we change this policy, we will update the date above.

Contact

Questions or requests about your data: use the contact email shown on the ShutUp page in Google Play.